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Services

 

We provide Certified Service & Parts, a worldwide program which provides best-in-class service and parts, is validated annually with performance audits designed to drive continuous improvements within our service network. We are committed to your satisfaction by supplying reliable, responsive, and superior service excellence and parts availability.

Standards

You bought the best, keep it that way! It's your assurance you will receive the ultimate standard of service from trained technicians who understand your equipment to fix it right the first time. Our network utilizes a parts distribution model employing qualified professionals to distribute original equipment manufacturer (OEM) parts in your marketplace efficiently and affordably. OEM parts are critical to return to profitable operations efficiently while maintaining your original equipment specifications, retaining agency approvals, ensuring employee safety, and preserving the warranty and lifespan of the equipment.

Our Service Program cornerstones demonstrate our commitment to your satisfaction and ensure the network is capable and prepared to provide you the best in-class service and parts.

About Us

Who we are?
NovoQuad is professional in Defense & Security Systems and specialized in delivering innovative security and counter-terrorist products and solutions with unmatched reliability, manufacturing flexibility, short lead time and satisfying technical support to its valued partners and end users.

Company Introduction
NovoQuad is a world-class defense and security product/solution supplier headquartered in Delaware, USA. NovoQuad offers a wide range of defense and security products and solutions designed for customers from government agencies, law enforcement agencies, military, police to corporate and civilian end users.

NovoQuad has many mature defense and security products mainly in six categories: Bomb/RF Jamming System, See Through Wall Radar System, Cellular Interception System, X-Ray Inspection System, Wi-Fi & Lawful Interception System, Monitoring Radar System. The technology research lab allows NovoQuad staying lead with providing state of the art products and services.

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